Privacy Policy

Who we are

We are Bridgewater Laminate Products Ltd, Unit 1C, Britannia Park, Union Road, Bolton BL2 2HP. Our website address is https://bridgewaterlaminates.co.uk.

What personal data we collect and why we collect it

Enquiry form

When you send us an enquiry through the website we collect the details you enter: your name, organisation, email address, phone number (if you give it) and your message, along with the page you sent it from and the time you sent it. We use these details only to reply to your enquiry and to deal with any project that follows from it.

Your enquiry is stored securely in our website database and emailed to our sales team. The companies that host our website and send these emails for us process the data on our behalf and are not allowed to use it for anything else.

Analytics

We use Google Analytics to understand how people find and use our website, for example which pages are visited most and which links are clicked, so that we can improve it. Google Analytics uses cookies and collects information such as your approximate location, the type of device and browser you use and the pages you view. It does not tell us who you are.

You can stop Google Analytics collecting data about you by installing the Google Analytics opt-out browser add-on, or by blocking cookies in your browser settings.

We also use Microsoft Clarity to see how people use our pages, for example where they click and how far they scroll, through heatmaps and recordings of page visits. Clarity masks anything you type into forms, so your enquiry details are not recorded. For visitors in the UK and Europe, Clarity does not set cookies on our site.

Embedded content from other websites

Some pages include videos from YouTube. These are shown in YouTube’s privacy-enhanced mode, but once you play a video YouTube may collect data about you and set cookies, in the same way as if you had visited YouTube directly.

Links to Bridgewater Direct

Our website links to Bridgewater Direct, our online trade store. Bridgewater Direct has its own privacy policy, which applies when you use that site.

Your contact information

Should you choose to supply us with your contact information, that will be retained and stored within our systems for later reference. Should you not wish for us to store your contact information please inform us and we shall remove it from our systems.

Protecting your data

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure

You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us at our email: info@bridgewaterlaminates.co.uk

Call us at: 0161 703 3980

Or write to us: Bridgewater Laminate Products Ltd, Unit 1C, Britannia Park, Union Road, Bolton BL2 2HP